Terms and Conditions
Monthly Wash Pass Terms & Conditions
Monthly wash pass provides a package of washes (and vacuum credits where available) on a monthly
basis in each month that the pass is renewed. The monthly wash pass automatically renews until
Customer cancels the service via the app. Operator reserves the right to cancel, amend, or change the
program as it feels necessary. Membership can be canceled at any time. No refunds or credits will be
given for partial periods. Operator reserves the right to close the wash at times due to adverse weather
conditions or due to maintenance with or without notice. The monthly wash pass price is per vehicle
washed at our facilities. Customer understands that washing another vehicle with your monthly wash
pass barcode will result in that vehicle being added to your monthly wash pass family plan automatically
and agrees to the associated increase in monthly charges. By enrolling in the monthly wash pass
program, I agree that the credit/debit card provided can be charged automatically via auto renewal. I
also agree that I waive any and all right to withhold or delay payment of the related charges, whether as
described in my agreement with the card issuer or otherwise. I agree that my enrollment with my email
address and cell phone number is my explicit consent to receive communication email and text
messaging from the company regarding my wash pass account and car wash operations and updates
including marketing activity. I can unsubscribe from these messages at any time through standard
cancel/unsubscribe practices and I understand that if I cancel/unsubscribe, I will lose access to
automated alerts regarding my account. The monthly wash pass cannot be used in conjunction with any
other discounts or promotions. By subscribing to the monthly wash pass service, I hereby grant the car
wash operator, and its supplier, Dencar Technology Inc, non-revocable permission to capture my image
and likeness in photographs, videotapes, motion pictures, recordings, or any other media (collectively
“Images”). I acknowledge that Dencar Technology Inc will own such Images and further grant the Dencar
Technology permission to copyright, display, publish, distribute, use, modify, print and reprint such
Images in any manner whatsoever related to its business, including without limitation, publications,
advertisements, brochures, website images, or other electronic displays and transmissions thereof. I
further waive any right to inspect or approve the use of the Image by Dencar Technology prior to its use.
I forever release and hold Dencar Technology harmless from any and all liability arising out of the use of
the Images in any manner or media whatsoever, and waive any and all claims and causes of action
relating to use of the Images, including without limitation, claims for invasion of privacy rights or
publicity.
Under no circumstances will mobile data be shared or sold for advertising or promotional use.
Terms of Service
The My Wash Club App / My Wash Membership App provides for the management of
car wash services. Monthly wash passes provide a package of washes and ancillary
service credits where available on a monthly basis in each month that the pass is
renewed. The monthly wash pass automatically renews until Customer cancels the
service via the app. Operator reserves the right to cancel, amend, or change the program
as it feels necessary. Membership can be canceled at any time. No refunds or credits
will be given for partial periods. Operators reserve the right to close the wash at times
due to adverse weather conditions or due to maintenance with or without notice. The
monthly wash pass price is per vehicle washed at our facilities. Customer understands
that washing another vehicle with your monthly wash pass will result in that vehicle
being added to your monthly wash pass family plan automatically and agrees to the
associated increase in monthly charges. By enrolling in the monthly wash pass program,
I agree that the credit/debit card provided can be charged automatically via auto
renewal. I also agree that I waive any and all right to withhold or delay payment of the
related charges, whether as described in my agreement with the card issuer or
otherwise. I agree that my enrollment with my email address and cell phone number is
my explicit consent to receive communication email and text messaging from the
company regarding my wash pass account and car wash operations and updates
including marketing activity. I can unsubscribe from these messages at any time
through standard cancel/unsubscribe practices and I understand that if I
cancel/unsubscribe, I will lose access to automated alerts regarding my account.
Information collected by the app and its use includes location services access, app
analytics, notification services, credit card payment information, payment history, name,
phone, and email. The monthly wash pass cannot be used in conjunction with any other
discounts or promotions. By subscribing to the monthly wash pass service, I hereby
grant the car wash operator, and its supplier, Dencar Technology Inc, non-revocable
permission to capture my image and likeness in photographs, videotapes, motion
pictures, recordings, or any other media (collectively “Images”). I acknowledge that
Dencar Technology Inc will own such Images and further grant the Dencar Technology
permission to copyright, display, publish, distribute, use, modify, print and reprint such
Images in any manner whatsoever related to its business, including without limitation,
publications, advertisements, brochures, web site images, or other electronic displays
and transmissions thereof. I further waive any right to inspect or approve the use of the
Image by Dencar Technology prior to its use. I forever release and hold Dencar
Technology harmless from any and all liability arising out of the use of the Images in
any manner or media whatsoever, and waive any and all claims and causes of action
relating to use of the Images, including without limitation, claims for invasion of privacy
rights or publicity.
Vehicle Condition & Damage Claims
Please inspect your vehicle before entering and immediately after your wash. Any claim of damage must be reported to us before leaving the premises or within 24 hours of the wash, by phone or text at 945-381-6348 or through our contact page, so we can review the wash records and camera footage for that visit. Claims reported later are far harder to investigate and may be declined for that reason.
We are not responsible for damage resulting from pre-existing conditions, including prior damage, rust, corrosion, loose or peeling paint or clear coat, aftermarket paint or body work, cracked glass, or worn seals and moldings. Customers are responsible for securing or removing loose or protruding items before entering the wash — including antennas, toppers, racks, bug deflectors, loose trim or moldings, items held by tape or adhesive, truck-bed cargo, and other aftermarket accessories — and for closing all windows, doors, sunroofs, and charge or fuel doors. We are not responsible for damage to or caused by such items, or for personal items left in or on the vehicle.
Vehicles are washed at the owner’s risk to the extent permitted by Texas law, and posted instructions and signage must be followed while on the premises. Nothing in this section limits claims arising from our gross negligence or willful misconduct.
Sensitive Finish & Anodized Trim Disclaimer — Please Read
Many vehicles, including most Tesla models, use anodized aluminum for exterior window and door trim. Anodized aluminum is chemically reactive: contact with detergents and cleaning agents — including mild, pH-neutral, and polymer-based formulas — can cause rainbow, splotchy, oily-looking, or multicolored discoloration. This reaction is a known characteristic of the material, can occur at any automatic car wash, MAY BE PERMANENT, and may not be correctable by polishing.
Our Tesla Wash uses a pH-neutral formula selected to reduce the likelihood of this reaction compared with conventional high-alkaline touchless detergents; it cannot eliminate the risk. Tesla’s owner’s manual directs owners to use touchless car washes and states that damage caused by car washes or cleaning products is not covered by Tesla’s warranty.
Customer responsibilities: enable Car Wash Mode before entering; keep windows up and the charge port closed; inspect trim and camera lenses before and immediately after the wash; report any concern to staff before leaving or within 12 hours.
ASSUMPTION OF RISK AND RELEASE: By entering the wash or purchasing any wash or membership, you acknowledge that you have been informed of the sensitivity of anodized aluminum and similar finishes, you voluntarily assume the risk of chemical discoloration or staining of trim and similar surfaces, and you release Ben’s ScratchFree CarWash and its owners and employees from any claim for such discoloration or staining, INCLUDING CLAIMS BASED ON NEGLIGENCE, to the fullest extent permitted by Texas law. This release does not apply to gross negligence, willful misconduct, or physical damage caused by equipment malfunction.